Terms and Conditions – Xact+ Accountants
Last updated: September 21, 2025
Effective Date: August 04, 2022
1. Introduction
Welcome to Xact+ Accountants. By accessing and using our website, services, or engaging with us in any way, you agree to comply with these Terms and Conditions. These terms outline your rights, responsibilities, and our obligations when providing professional accounting, tax, and advisory services.
2. Our Services
Xact+ Accountants provides a wide range of services including, but not limited to:
- Company formation and compliance
- Bookkeeping and payroll
- VAT, Corporation Tax, and Self-Assessment filings
- Financial reporting and advisory
- Business support services
We provide services in collaboration with our UK Authorised Partners, who are fully regulated and authorised to handle specific tasks under UK law.
3. Client Responsibilities
To deliver accurate and timely services, you agree to:
- Provide complete, accurate, and up-to-date information.
- Supply documents and records within agreed deadlines.
- Respond promptly to our queries.
- Maintain legal compliance with HMRC, Companies House, and other authorities.
We cannot be held responsible for errors, penalties, or delays caused by incomplete, inaccurate, or late information provided by you.
4. Fees and Payments
Fees are agreed before services begin and confirmed in writing (engagement letter or invoice).
- All payments are due in accordance with invoice terms, typically upon receipt unless otherwise agreed.
- Government filing fees (e.g., Companies House, HMRC charges) are separate from our professional fees.
- Late payments may result in service suspension, interest charges, or refusal of further work.
Where services are performed in collaboration with UK Authorised Partners, their direct costs or government-related charges may be passed on to you in addition to our professional fees.
5. Confidentiality
We respect your privacy. All client information and documents shared with us are treated as strictly confidential and only disclosed when:
- Required by law, regulation, or court order, or
- Necessary to perform our services with trusted third-party providers or UK Authorised Partners.
We comply fully with GDPR and UK data protection regulations.
6. Liability
Our liability is limited to the fees paid for the specific service giving rise to the claim.
- We are not liable for indirect, consequential, or financial losses caused by third-party delays, government actions, or circumstances beyond our control.
- Where services are performed in collaboration with UK Authorised Partners, their own terms and conditions may apply, and our liability will be limited to the work directly undertaken by us.
7. Use of Website
- The content on our website is for informational purposes only and does not constitute professional advice.
- We make no guarantees regarding accuracy, completeness, or availability of website content.
- You must not misuse our website through hacking, introducing malware, or unlawful activity.
8. Termination of Services
We reserve the right to withdraw or terminate services if:
- Fees remain unpaid,
- Fraudulent or unlawful activity is suspected, or
- Professional or ethical standards require withdrawal.
- You may terminate services at any time with written notice, subject to settlement of outstanding fees.
Where termination affects services being delivered with UK Authorised Partners, their terms will also apply.
9. Amendments
We may update or modify these Terms from time to time. Updated versions will be published on our website with a revised “Effective Date.”
10. Contact Us
If you have questions regarding these Terms, please contact us:
Email: info@xactaccountants.co.uk
Phone: 01615200345
